空中英语教室：20110211 MP3在线课程 Training New Staff
Training New Staff
Training new people correctly takes time and energy
Training someone to do a job can be harder than doing the work yourself. It's hard partially because people vary in their approaches to a task. But mostly it's because people's working paces and styles are very different.
In the last three months, I have trained two new members in my group. I have to say these have been the longest three months I've had at work. My philosophy of training is to teach someone how to fish instead of just giving him or her the fish. But human nature makes people want a shortcut to get a job done. They prefer that to taking the time to understand why things are done in a certain way. Their desire for a shortcut is my biggest frustration in training. I try my best to explain the "whys" of a task so the new people understand how to solve a problem on their own. That way they can do it themselves in the future.
训练别人对工作上手，可能比自己动手做更难。 之所以困难的部份原因是，人们做事的方式往往各不相同， 主要是因为每个人的工作步调和风格大异其趣。
过去三个月来，我已经训练了同组的两名新成员。 这实在是自我踏入职场以来最漫长的三个月了。我对训练所抱持的理念是，应该教对方钓鱼，而不是把鱼送给对方， 只不过，人性却往往让人想走捷径以把事情办好， 他们宁愿走近路，也不愿意花时间了解为什么事情必须依照某种特定的方式来完成。他们这种想走捷径的喜好，也是我在训练新人时的最大挫折感来源。我尽了最大努力去解释工作任务「为什么应该这样做」，好让受训者了解如何自己解决问题， 这样一来，他们未来就都能自行设法完成任务。